The HoReCa industry has much growth potential, but to maximize it you need clever management and a good plan.
Types of
HoReCa Companies
Hotels
Restaurants
Cafes
How to Plan and Execute for HoReCa Sales and Marketing Processes?
To create a successful sales plan and strategy for HoReCa businesses, it's essential to understand market trends, identify market needs, and highlight unique selling points.
Sales planning and strategy creation including:
Level 1: Sales Analyses / Diagnosis
Level 2: Market research (Insights)
Level 3: Setting measurable sales goals (KPIs)
Level 4: Necessary steps to reach the goals (Plan)
Level 5: Figuring out potential challenges (Manual Creation)
Level 6: Calculation of the salaries and number of staff
Level 7: Implementation
By analyzing data and trends, businesses can refine their offerings and stand out among competitors in the food service industry, thereby driving growth and long-term success.
Service Excellence Training for HoReCa Field
Service4Service is a sales training program for HoreCa professionals. This course offers cutting-edge strategies and practical skills for boosting sales performance. Participants will learn how to sell food and beverage services effectively. With Service4Service, you can elevate your sales approach and drive tangible results.
Triathlon is the best alternative way to develop sales skills through training containing online video lessons and exercise digibook.
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How to Manage HoReCa business customers' experiences with CRM software?
It’s difficult to deliver customer experiences that lead to loyalty and advocacy without fully understanding buyers’ needs, especially when your data is spread across various spreadsheets and databases.
Pipedrive’s cloud-based CRM centralizes lead and customer data to give you the clearest picture of your target audience.
Learn when and why consumers make buying decisions so you can maximize value at every touchpoint and convert leads faster.
Email campaigns and communications tracking
- Unified contact management
- Email marketing automation
- Customizable sales workflows
- Task management
- Tracking, analytics and forecasting
- Powerful business integrations
Ongoing Success Monitoring
Stamina Monitoring Process ensures your continual success with:
Tailored support to keep you on track.
Quick help, whenever you need it.
Data-driven recommendations for constant improvement.
Access to the latest training and updates.
Your input driving our innovation.
Why Choose Us?
Diversify revenue
Manage customer relationships
Reach new customers
Success Cases In HoReCa Industry
Jellyfish: Jellyfish is a unique place where you can find freedom, harmony, and nature, enjoying the pool, concerts and events, kids sessions, private events, and the restaurant with a signature menu.
We have implemented a CRM system and make it custom for Jellyfish, giving them the opportunity to:
- Make reservations and online clothes purchases on their website
- Collection of all database data in one place
- Tracking and promoting loyalty
Academy Unity: Academia Unity is a group of restaurants that promotes Armenian beer culture through Beer Academy, Ethnograph, Epos, and Academy Events.
Academy Unity has implemented a customized CRM system for each of its restaurants, providing them with the ability to:
- Offer online reservations and clothing purchases on their website
- Collects all database data in one place,
- To track and promote the loyalty program for each customer.
Talk to us
If you're interested in learning more about how Stamina can specifically benefit your HoReCa and Food service business to increase sales performance, you can schedule a personalized consultancy.